This course delves into the core principles of emotional intelligence, providing you with the tools to understand, manage, and harness emotions in both yourself and others.

Day 1:

Morning Session:

• Introduction to Emotional Intelligence (EI)
• Understanding the brain and emotions
• The relationship between emotions and behavior
• Developing self-awareness and self-management skills

Afternoon Session:

• Understanding and managing emotions in others
• Developing social awareness and relationship management skills
• Effective communication techniques
• The importance of empathy in leadership

Day 2:

Morning Session:

• Developing EI in the workplace
• EI and decision-making
• Strategies for managing stress and conflict
• Building resilience and adaptability

Afternoon Session:

• Using EI to build high-performing teams
• Creating a culture of emotional intelligence in the organization
• Leveraging EI for improved customer and stakeholder relationships
• Measuring and tracking progress in developing EI skills

Those wishing to improve their awareness of self and others so they can maximise their interpersonal relationships.

This workshop is particularly relevant to anyone moving into or currently in a management or leadership role.

There are no specific prerequisites for this course.

At the end of the programme participants will:

• Grasp emotional intelligence's impact on workplace performance.
• Discern how attitudes and emotions affect their ability to inspire high performance.
• Identify personal EI strengths and areas for growth.
• Cultivate tools to inspire excellence in themselves and others.

Please contact the Training Team for the next available dates for this course. Register your interest by completing the form.