Developing Emotional Intelligence – 2 Day Session

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Course overview

female teacher in front of a group of students

Learn how to delve into the core principles of emotional intelligence. The course provides the tools to understand, manage, and harness emotions in yourself and others.

Unlock a new competitive advantage by leading with emotional intelligence

This two-day course will provide individuals and managers with the competencies needed to develop themselves in the area of emotional intelligence.

Through a mix of interactive exercises, group discussions, case studies, and assessments, participants develop their emotional intelligence skills and apply them in real-world situations.

This highly interactive, fast-paced workshop will give participants a basic insight into the key elements of leadership and emotional intelligence, the benefits of fusing these together, and identifying areas for further development. Paving the way for leading with emotional intelligence.

Soft Skills Training

Developing Emotional Intelligence – 2 Day Session

Emotional Intelligence is becoming more recognized as an essential component of success in today’s working environment.

Why? Because Successful managers and individuals usually display higher levels of emotionally intelligent behaviour, combining strong interpersonal skills with their professional abilities.

Duration: 2 days sessions.

This course delves into the core principles of emotional intelligence, providing you with the tools to understand, manage, and harness emotions in both yourself and others.

Day 1:

Morning Session:

  • Introduction to Emotional Intelligence (EI)
  • Understanding the brain and emotions
  • The relationship between emotions and behavior
  • Developing self-awareness and self-management skills

Afternoon Session:

  • Understanding and managing emotions in others
  • Developing social awareness and relationship management skills
  • Effective communication techniques
  • The importance of empathy in leadership

Day 2:

Morning Session:

  • Developing EI in the workplace
  • EI and decision-making
  • Strategies for managing stress and conflict
  • Building resilience and adaptability

Afternoon Session:

  • Using EI to build high-performing teams
  • Creating a culture of emotional intelligence in the organization
  • Leveraging EI for improved customer and stakeholder relationships
  • Measuring and tracking progress in developing EI skills

Those wishing to improve their awareness of self and others so they can maximise their interpersonal relationships.

This workshop is particularly relevant to anyone moving into or currently in a management or leadership role.

There are no specific prerequisites for this course.

At the end of the programme participants will:

  • Grasp emotional intelligence's impact on workplace performance.
  • Discern how attitudes and emotions affect their ability to inspire high performance.
  • Identify personal EI strengths and areas for growth.
  • Cultivate tools to inspire excellence in themselves and others.

Please contact the Training Team for the next available dates for this course. Register your interest by completing the form.

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