The challenge
When your business begins to grow, it can be difficult to juggle everything in-house. Laya Healthcare was finding that resourcing critical business functions were pulling focus from developing their primary service offering and inhibiting their growth opportunities. They needed something scalable and hassle-free, but reliable and aligned with the company’s needs and methods.
Team augmentation allows organisations the time and resources necessary to focus on other aspects of the company, while still providing customers with the high-quality service they expect from the business. The combination of working with subject matter experts and an Account Manager ensured an efficient approach was taken to ensure Laya Healthcare’s requirements were delivered within the agreed timeframe and budget.
The Solution
Starting a new project, you need to find employees with the right skills and this is where emagine comes in. As a project management-led organisation, emagine has put in place and refined a methodology that ensures we can quickly provide Laya Healthcare with the right people.
We have the expertise to ensure that the project resources we assign have undergone a rigorous process that ensures they have the right level of subject matter expertise to meet requirements.
At every step along the way, emagine ensures that Laya Healthcare’s needs are clearly understood. The Account Manager is focused on ensuring the best resources for the project needs, as well as staying aware of any required changes and adopting to be flexible in delivering a consistent and relevant service.
Delivery
emagine have full-time resources working on-site with Laya Healthcare in Cork, including an Account Manager who works closely with the business to ensure any resource gaps and technical or developer skills requirements are identified early, thus reducing any project delays through lack of suitable resources. Should a project finish, emagine will always look to redeploy resources elsewhere, whilst retaining the option to allow Laya to recall our resources as and when they are needed.
This Resource Partner solution differentiates emagine from agency-provided staff, in that our project management and business analysis experience always focuses on supporting the key business objectives of Laya Healthcare. We do not see the service as providing single resources against job specifications, but more importantly the reassurance of ongoing project resource support.
Our resources are quickly and effectively assimilated into Laya Healthcare Teams primarily due to their suitability and emagine’s strong emphasis on cultural fit. In fact, most resources are continuously rolled off one project and onto another with good longevity in engagements which is mutually beneficial to Laya and the resource.
We are delighted with the level of service from emagine securing the right resources in a very competitive hiring environment. emagine demonstrated excellent knowledge of the market dynamics, our own organisational culture, understanding the brief, and sourcing a variety of qualified candidates within the project management and technology space.
